NMFA Careers
Together We’re Stronger®
The National Military Family Association is a fast-paced environment that balances a strong mission focus with a commitment to work-life flexibility. Join our team of dedicated, innovative, and collaborative individuals and be inspired by the work we do to strengthen our nation’s military families every day. Together, we’re stronger!
Serving military families isn’t just our mission, it is our passion. Our commitment to the word “family” runs deep in our culture—from the world class advocacy and programming we deliver to the relationships we build within the organization.
Our Values
Family-Focused: We understand the unique challenge of military life and respond with a flexible work environment, a teamwork mentality, and a unified approach that advances the mission of NMFA.
Innovative: We lean into challenges with dynamic, creative solutions that improve the lives of both our team and the military families we serve.
Responsive: We react with timely and effective action in all aspects of our work without compromising our ethics, accuracy, or thoroughness.
Empowering: We give our team the tools to support and enable the military families we serve to be the best advocates for themselves and their communities.
Open Positions
Development and Database Coordinator
Position Summary
The Development and Database Coordinator supports the organization’s fundraising and development efforts by managing donor data systems, processing gifts, coordinating donor communications and mailings, and maintaining departmental standard operating procedures (SOPs). The coordinator ensures accurate donor recordkeeping, timely gift acknowledgment, and the efficient execution of fundraising campaigns. The coordinator also assists with departmental communications and reporting to support strategic development goals.
Key Responsibilities
Database Management
- Maintain and manage the donor database.
- Ensure data integrity, perform regular data clean-up, and create reports as needed.
- Track donor engagement and fundraising performance metrics.
- Generate mailing lists, donor reports, and other development-related queries.
Donor Mailings and Gift Processing
- Coordinate and execute donor mailings, including annual appeals, thank-you letters, postcards, and event invitations.
- Batch and process incoming checks and online donations, ensuring accurate entry into the database.
- Prepare and send timely gift acknowledgments and tax receipts.
Fundraising Support
- Assist in implementing fundraising campaigns and events, including coordination with the mail house and other third-party vendors.
- Provide administrative support for donor stewardship and cultivation activities.
- Support grant application and reporting processes with data and documentation as needed.
Communications and Documentation
- Assist with development-related communications, such as donor activities, impact reports, and email campaigns.
- Maintain updated SOPs for database usage, gift entry, and donor communication workflows.
- Coordinate internal development team updates and contribute to Inside NNFA.
Other Duties
- Participate in cross-functional projects and team meetings.
- Support other administrative tasks and special projects as assigned.
Qualifications
- 2+ years of experience in a nonprofit or development environment.
- Proficiency with donor databases (e.g., Salesforce, Raiser’s Edge, or similar CRM systems).
- Strong attention to detail and excellent organizational skills.
- Experience with donor communications and direct mail campaigns.
- Familiarity with fundraising practices and gift processing.
- Excellent written and verbal communication skills.
- Strong proficiency in Microsoft Excel or equivalent
- Proficiency in Microsoft Office and Google Workspace; experience with email marketing platforms is a plus.
Location
Local to the Washington, DC Metro Area (Hybrid)
Our Benefits
Intern Corner
If you are a college student interested in supporting military families through an internship, please send your resume and area of interest to info@militaryfamily.org.
“I loved my time interning at NMFA. You will never find a more supportive, collaborative, or engaging work environment than the one at NMFA. I learned so much from the amazing people at the organization and made connections that will last a lifetime, all while making a visible impact on the military community. If I could go back and do it all over again, I would start at NMFA sooner!” — Elena Ashburn
A NMFA, I’ve been fortunate to work alongside some of the fiercest advocates for military families and learn from their wealth of knowledge and expertise. From executing programs to promoting the organization on social media, I have had hands-on experience in making tangible change for my community as an integral part of NMFA’s work, not merely as a supporting figure. Throughout my entire internship, I not only felt supported as a worker and learner but valued as a person. — Mathew Oh
