NMFA Careers
Together We’re Stronger®
The National Military Family Association is a fast-paced environment that balances a strong mission focus with a commitment to work-life flexibility. Join our team of dedicated, innovative, and collaborative individuals and be inspired by the work we do to strengthen our nation’s military families every day. Together, we’re stronger!
Serving military families isn’t just our mission, it is our passion. Our commitment to the word “family” runs deep in our culture—from the world class advocacy and programming we deliver to the relationships we build within the organization.
Our Values
Family-Focused: We understand the unique challenge of military life and respond with a flexible work environment, a teamwork mentality, and a unified approach that advances the mission of NMFA.
Innovative: We lean into challenges with dynamic, creative solutions that improve the lives of both our team and the military families we serve.
Responsive: We react with timely and effective action in all aspects of our work without compromising our ethics, accuracy, or thoroughness.
Empowering: We give our team the tools to support and enable the military families we serve to be the best advocates for themselves and their communities.
Open Positions
Content Manager
Position Summary
The Content Manager is a strategic storyteller responsible for creating, curating, and managing compelling content that elevates NMFA’s mission to support military families. The Content Manager develops and maintains the content calendar, produces engaging multimedia, including Reels, and crafts written content that connects with NMFA’s audiences across digital platforms. The Content Manager generates content ranging from interviews and articles to SEO-optimized blog posts and social media campaigns. The Content Manager ensures our voice remains consistent, powerful, and mission-aligned.
Essential Job Functions
- Develop, manage, and execute a strategic content calendar aligned with our marketing and fundraising goals
- Plan, script, and produce Reels and short-form videos that highlight the impact of NMFA programs and campaigns
- Conduct interviews with military families, program participants, and subject matter experts to create original written content, including articles, blog posts, and success stories
- Write, edit, and publish high-quality, SEO-driven content for digital platforms
- Repurpose content across multiple formats (social media, web, email, video) to extend reach and engagement.
- Collaborate with Advancement and Advocacy teams to translate complex topics into accessible, inspiring content
- Maintain and update content assets in SharePoint and Canva; ensure accuracy, consistency, and version control
- Track content performance metrics to guide ongoing improvements
Knowledge, Skills, and Abilities
- Proven advanced writing and editing skills with a strong portfolio of published work
- Excellent verbal and written communication skills tailored to varied audiences
- Attention to detail and strong analytical skills
- Ability to work independently and as part of a cross-functional team
- Proactive problem-solving and time management
- Strong creative thinking and content ideation skills
- Ability to multitask, meet deadlines, and work collaboratively across teams
Job Qualifications and Competencies
- High comfort level with multimedia content creation
- Knowledge of SEO best practices and digital marketing trends
- Proficiency in tools such as Canva, SharePoint, WordPress, and major social platforms
- Mission-driven mindset and commitment to NMFA’s values
- Understanding of or connection to the military family experience is strongly preferred
Compensation
$27-28/hour
About NMFA
The National Military Family Association (NMFA) is the leading nonprofit dedicated to serving all military families. Since 1969, NMFA has worked with families to identify and solve the unique challenges of military life through advocacy and programs. NMFA provides scholarships for military spouses, camps for military kids, and programs for military teens. The Association’s research creates a better understanding of the experience of today’s military families. NMFA serves the families of the currently serving, veteran, retired, wounded, or fallen members of the Army, Marine Corps, Navy, Air Force, Space Force, Coast Guard, and Commissioned Corps of the USPHS and NOAA.
To learn more and get involved, visit www.MilitaryFamily.org
To Apply
Please send a cover letter, resume, and compensation requirements to r@militaryfamily.org.
Development and Database Coordinator
Position Summary
The Development and Database Coordinator supports the organization’s fundraising and development efforts by managing donor data systems, processing gifts, coordinating donor communications and mailings, and maintaining departmental standard operating procedures (SOPs). The coordinator ensures accurate donor recordkeeping, timely gift acknowledgment, and the efficient execution of fundraising campaigns. The coordinator also assists with departmental communications and reporting to support strategic development goals.
Key Responsibilities
Database Management
- Maintain and manage the donor database.
- Ensure data integrity, perform regular data clean-up, and create reports as needed.
- Track donor engagement and fundraising performance metrics.
- Generate mailing lists, donor reports, and other development-related queries.
Donor Mailings and Gift Processing
- Coordinate and execute donor mailings, including annual appeals, thank-you letters, postcards, and event invitations.
- Batch and process incoming checks and online donations, ensuring accurate entry into the database.
- Prepare and send timely gift acknowledgments and tax receipts.
Fundraising Support
- Assist in implementing fundraising campaigns and events, including coordination with the mail house and other third-party vendors.
- Provide administrative support for donor stewardship and cultivation activities.
- Support grant application and reporting processes with data and documentation as needed.
Communications and Documentation
- Assist with development-related communications, such as donor activities, impact reports, and email campaigns.
- Maintain updated SOPs for database usage, gift entry, and donor communication workflows.
- Coordinate internal development team updates and contribute to Inside NNFA.
Other Duties
- Participate in cross-functional projects and team meetings.
- Support other administrative tasks and special projects as assigned.
Qualifications
- 2+ years of experience in a nonprofit or development environment.
- Proficiency with donor databases (e.g., Salesforce, Raiser’s Edge, or similar CRM systems).
- Strong attention to detail and excellent organizational skills.
- Experience with donor communications and direct mail campaigns.
- Familiarity with fundraising practices and gift processing.
- Excellent written and verbal communication skills.
- Strong proficiency in Microsoft Excel or equivalent
- Proficiency in Microsoft Office and Google Workspace; experience with email marketing platforms is a plus.
Location
Local to the Washington, DC Metro Area (Hybrid)
Our Benefits
Intern Corner
If you are a college student interested in supporting military families through an internship, please send your resume and area of interest to info@militaryfamily.org.
“I loved my time interning at NMFA. You will never find a more supportive, collaborative, or engaging work environment than the one at NMFA. I learned so much from the amazing people at the organization and made connections that will last a lifetime, all while making a visible impact on the military community. If I could go back and do it all over again, I would start at NMFA sooner!” — Elena Ashburn
A NMFA, I’ve been fortunate to work alongside some of the fiercest advocates for military families and learn from their wealth of knowledge and expertise. From executing programs to promoting the organization on social media, I have had hands-on experience in making tangible change for my community as an integral part of NMFA’s work, not merely as a supporting figure. Throughout my entire internship, I not only felt supported as a worker and learner but valued as a person. — Mathew Oh
