New Survey Invites Army Spouses to Speak Up

By: MJ Boice, Staff Writer

We may soon find out how well the Army is doing in meeting the needs of spouses and families.

This month, the RAND Corporation will be conducting a survey to provide an opportunity for spouses of active duty soldiers to voice their concerns about challenges they face and the services they find helpful to overcome those issues. A postcard invitation to complete the survey is being mailed out to a random sampling of Army spouses living in the United States.

The RAND survey comes on the heels of the 2017 study, “Today’s Soldier: Assessing the Needs of Soldiers and Their Families,” which found that 11 percent of all soldiers who responded had at least one unmet need. The report explored challenges soldiers and their families face in order to understand how soldiers dealt with problems, what kinds of resources they needed, and whether their needs were met.

The study showed that Army resources are able to cover the problems commonly associated with Army life. But why are the needs of some soldiers going unmet? Barriers to accessing various resources, bad experiences with existing resources, or not knowing which resources to reach out to all contributed to the unmet needs of Army families.

Retention was a common theme throughout the study and researchers found what many in the military community already know: a key factor affecting military retention is the military spouse’s support to stay in or get out.

The 2017 study only included the perspective of the soldier about their own welfare and the welfare of their family. It didn’t seek the Army spouse perspective directly.

Today’s Army Spouse” survey will act as a follow up to 2017’s “Today’s Soldier.”

“Some of the findings from the first study made us realize more than ever that it was very important to integrate the opinions of the spouses,” said Dr. Carra Sims, project lead and senior behavioral scientist at RAND. “This is a way for spouses to speak frankly to senior leadership.”

Dr. Sims explained that the Army commissioned the RAND study because they didn’t have a “holistic sense of the problems (faced by Army families) or the programs they are providing.” By seeking feedback from the people who use their programs and services, it will “allow Army leaders to find out how well the Army is doing in meeting the needs of service members’ spouses and families, and where changes need to be made.”

Posted January 11, 2018


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