Long-Term or Medical Mental Health Assistance

Military family members in need of long-term mental health care or who have a medically diagnosable condition can seek help from a range of provider types depending on their condition.

The TRICARE civilian network offers a wide range of mental health care services. It is important, however, to understand the requirements for accessing this benefit. All active duty service members must have a referral from their primary care manager (PCM) for mental health care services before receiving them.

Family members who do not seek care at their assigned military hospital or clinic or are not enrolled in TRICARE Prime in a military facility should look for a TRICARE-authorized civilian mental health care provider. Eligible family members can receive up to eight outpatient mental health care visits from a civilian provider without needing a referral. However, a referral will be required for any follow on visits.

Costs for mental health care services will depend on where you choose to receive the mental health care services and the TRICARE option you use to obtain care (Prime or Standard).

You can locate a TRICARE civilian network mental health care provider by calling your TRICARE Managed Care Support contractor or logging onto their website and going to their Behavioral Health Provider Locator. This service will help you find and make an appointment. The contractors' toll-free access numbers and website links are:

TRICARE Mental Health Provider Locator

TRICARE North Region: Health Net Federal Services
1.877.824.2273

TRICARE South Region: Humana Military Healthcare Services 
1.800.700.8646

TRICARE West Region: UnitedHealthcare Military & Veterans
1.877.988.9378

 

 

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