Making the Move

Together we're stronger

Moving day has finally arrived. For some, this could be a day several months after your service member first received orders and for others it may have been a few short weeks. If you have decided to have the Service pack and ship your household goods, this should be a fairly easy day. Your relocation office and seasoned military spouses will have some excellent tips for what has helped them on moving day.

A few tips we would like to share include:

  • Valuable items and important records you plan to transport yourself should be separated from your household goods.
  • Pets and children can make moving a challenge. Ask a neighbor to keep your pets or watch your children while the movers pack your household goods.
  • Keep the phone numbers of your transportation office and moving company close by.
  • Treat the movers with respect. They are packing and carrying your personal items.

Inconvenience Claim

If your household good do not arrive at the destination on or before the Required Delivery Date (RDD), you may be eligible to file an inconvenience claim.

An inconvenience claim covers out-of-pocket expenses incurred by the service member and their family members because they are not able to use items in a shipment or to establish their household. Expenses include, but are not limited to, lodging, meals, laundry service, furniture, and/or appliance rental, towels, pots, pans, paper plates, plastic silverware, and more. Expenses claimed must be reasonable and related directly to relieving a hardship suffered by the service member or their family.

You can file an inconvenience claim directly with the transportation carrier. You may seek assistance from your local transportation office if you have any questions. For more information review the Defense Transportation Regulation, Part IV, Chapter 410-2 (see pages 2 – 9).

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