Coaching Into Care Program

The VA is offering a new, national call center service to support and aid family and friends. Coaching Into Care is free and available from 8:00 am to 8:00 pm eastern standard time, Monday – Friday. The toll-free number is 888.823.7458 or you can email them at If the family or friend(s) feels the veteran or service member regardless of active duty or veteran status is in crisis and needs immediate help, they should call 800.273.8255 and press 1 for veteran/service member. 

Military OneSource

Military OneSource offers support to help ensure wounded, ill, or injured service members and their families achieve quality of life. A consultant is assigned to help them understand benefits, identify resources, obtain counseling, information, and support. MilitaryOne Source is available 24/7 at 800.342.9647.

National Resource Directory (NRD)

DoD created a one-stop resource to be used by our wounded, ill, or injured service members, veterans, families, Federal Recovery Coordinators, and clinical and non-clinical managers. The National Resource Directory contains public and private sector services and resources in support of recovery, rehabilitation, and reintegration; and is accessible on-line.

Traumatic Brain Injury: A Guide for Caregivers of Service Members and Veterans

The DoD Force Health Protection and Readiness Council created the Traumatic Brain Injury: A Guide for Caregivers of Service Members and Veterans. The curriculum is used in training family members providing care and assistance to members and former members of the Armed Forces with traumatic brain injury. The curriculum is divided into four Modules and also includes a Caregiver’s Companion packet.

The caregiver curriculum is available through the Defense and Veterans Brain Injury Center (DVBIC) under “Family and Friends.” It is also available on the website, To access, click on the “Caregiver’s Journey” and then, click on the curriculum in the green box on left.

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