NMFA Continues to Monitor Mental Health Networks During TRICARE Contract Transition

TRICARE Mental Health

Many thanks to military families for alerting us to concerns about TRICARE’s mental health provider network. As many of you know, TRICARE’s managed care support contracts will transition on January 1, 2018. Health Net will administer the West Region while Humana will manage the East Region (a combination of the current TRICARE North and South Regions.) 

Military families in the East Region contacted our Association with concerns about mental health providers leaving the TRICARE network due to reduced reimbursement rates.  We take these concerns seriously. Multiple studies have shown that the last 16 years of war have taken a toll on military families--particularly on their kids.

Not all military families and kids are broken or struggling, but the evidence shows military-connected kids face greater risk for many behavioral health issues, including suicide. For example, results from a 2015 survey of California high school students in grades 9-11 found 11.7% of military-connected students reported that they have recently attempted suicide compared to 7.3% of non-military-connected students. 

Military families must have access to high quality behavioral health options to help them recover from years of conflict and uncertainty while preparing for future challenges.

NMFA has reached out to Humana and they have assured us they are making adjustments to ensure a robust mental health network in the new East Region. We were reassured by the specific steps they outlined, including plans to minimize network disruption.  

We believe maintaining the mental wellbeing of military families and building a robust behavioral health care network must be a top priority for DoD and the managed care support contractors. We will continue to monitor the TRICARE contract transition in both the East and West Regions. Please let us know if you hear any feedback from your providers.

Posted May 18, 2017


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